The Hardware diagnostics tool which it then directs me to try (step 4) also says it cannot perform an Audio playback test as "Device not found". In step 2, there is no menu item called "Sound, video and game controllers" so I cannot perform steps 2 or 3. It then redirects me to the HP Virtual Agent, where I have gone through first steps ( ). Running the Audio Check within the Support Assistant gives the result "No speakers found" and "No microphones found". The HP Support Assistant recommended many updates, and I have downloaded and installed them all. I have performed the steps you have recommended, however the problem is still not solved. Thank you for the advice, I really appreciate it! If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudosbuttons, that'll help us and others see that we've got the answers!
#Hp laptop conexant audio device not found on dv6615 install
If the issue persists, Install the audio driver from the below link: If Windows Update says your device is up to date, you have all the updates that are currently available Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. Select the box next to any updates you want to install, and then click Download and install.
![hp laptop conexant audio device not found on dv6615 hp laptop conexant audio device not found on dv6615](https://content.spiceworksstatic.com/service.community/p/post_images/0000307762/5af254c8/attached_image/audio2.png)
Updates with a blue information icon are optional.Ĭlick the update name for a description, version number, and file size.
![hp laptop conexant audio device not found on dv6615 hp laptop conexant audio device not found on dv6615](https://i.ytimg.com/vi/fFmjDL1CTIM/hqdefault.jpg)
Updates with a yellow information icon are recommended. HPSA will automatically search for all the latest drivers for your NotebookĬlick My devices in the top menu, and then click Updates in the My PC or My notebook pane.Ĭlick Check for updates and messages to scan for new updates.
![hp laptop conexant audio device not found on dv6615 hp laptop conexant audio device not found on dv6615](https://www.drivereasy.com/wp-content/uploads/2016/01/1.png)
Suggest you download and run the HP Support Assistant from this Link.